At VK Miner, we prioritize your privacy and are dedicated to protecting your personal information while delivering exceptional service. This Privacy Policy outlines how we collect, use, and secure your data.
1.0 Information We Collect
1.1 User Credentials
These include your username and password, which provide secure access to your account.
1.2 Account Information
We collect key details such as your name, contact information, and shipping and billing addresses, which help us provide a seamless service.
1.3 Communication Records
We maintain records of emails and messages to address your inquiries and enhance customer support.
2.0 Cookies
Cookies are small text files placed on your device for record-keeping purposes. VK Miner uses cookies to keep track of your cart, store addresses, and remember your login information if you choose “remember me.” You can adjust your browser settings to manage cookie preferences.
3.0 How We Use Your Information
We use your data to enhance your experience in several ways:
3.1 Order Processing
To process and fulfill your orders, as well as to maintain product warranties.
3.2 Security and Fraud Prevention
We may verify your details with a credit reference agency for security purposes. This helps prevent fraudulent activity, and the agency may retain a record of the information checked.
3.3 Notifications and Updates
We may notify you of changes to our website, service offerings, or promotional events.
3.4 Privacy Assurance
Your personal data will not be shared with third parties without your explicit consent.
4.0 How We Collect Data
VK Miner collects personal information in compliance with data protection laws. This data is used solely to improve our services. Primary collection methods include:
4.1 Account Creation and Orders
When you register or place an order, we collect necessary details such as your name, delivery and billing addresses, email, and payment information (like credit or debit card details) to facilitate transactions and conduct marketing analysis.
4.2 Contact Number
We may ask for your phone number to contact you about any issues related to your order or account.
4.3 Promotions and Competitions
If you participate in any promotional events on our site, we may collect your name, address, email, and phone number to manage the promotion and notify winners.
4.4 Call Monitoring
To ensure high-quality service, calls to our support team may be recorded or monitored.
5.0 Sharing Information with Third Parties
VK Miner does not sell, rent, or trade your personal data. Occasionally, we may share aggregated data for analysis purposes, which does not include any personally identifiable information.
To assist with deliveries, marketing, and other services, VK Miner may work with third-party providers. These partners are bound by data protection laws and may only use your information as necessary to perform their roles.
6.0 Consent and Data Use
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
7.0 Security and Data Protection
VK Miner employs stringent security measures to protect your personal information during account management and order processing. Access to your data is restricted to authorized personnel. Periodically, we may contact you to verify or update your records.
8.0 Updates to This Policy
VK Miner reserves the right to update this Privacy Policy. Any changes will be posted on this page, and we encourage you to check for updates periodically.
9.0 Your Rights
You can request updates or removal of your personal information by emailing us at support@vkminer.com.