These Terms and Conditions (“Agreement”) govern your access to and use of the VK Miner website and services. By accessing or using our website and placing an order, you agree to be bound by these terms. If you do not agree to be bound by these terms and conditions, you will not be able to buy any products from us.
1. Agreement to Terms
1.1 Acceptance: By using VK Miner’s website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Continued use of the website signifies your acceptance of any changes to these terms. VK Miner reserves the right to modify these terms at any time.
1.2 Amendments: VK Miner reserves the right to update these Terms at any time. Any changes will be posted on our website, and your continued use of our services after changes are made will constitute your acceptance of the updated Terms.
2. General Terms
2.1 Company Information: VK Miner is a global provider of crypto mining solutions, including the sale of mining equipment (ASIC miners), consulting, hosting, logistics, and maintenance services.
2.2 User Registration and Account Security: Users may need to register an account for certain features and must provide accurate, up-to-date information. You are responsible for maintaining the confidentiality of your account details, including your password.
3. Definitions
3.1 Product: Any goods or services sold by VK Miner, including mining hardware, accessories, or related services.
3.2 Order Confirmation: Acknowledgment of your order, confirming the details of your purchase.
3.3 Dispatch Email: Confirmation sent after your order is processed, confirming shipment and acceptance of your purchase.
3.4 VK Miner Services: The range of services offered, including consulting, hosting, maintenance, logistics, and technical support related to crypto mining.
4. Ordering and Payment
4.1 Order Process: Once you place an order through our website, an Order Confirmation is sent. The contract is formed only when you receive the Dispatch Email.
4.2 Payment Methods: Payments can be made via credit/debit card, bank transfer, or cryptocurrency (via third-party providers like Coinbase or Coingate). Payment must be cleared before shipping. We reserve the right to verify payment information before processing orders.
4.3 Prices and Currency: Prices may be exclusive or inclusive of VAT. Prices are subject to change at any time.
4.4 Pricing Errors: In case of a pricing error, we will notify you, and you may choose to confirm your order at the corrected price or cancel it.
4.5 Import Duty and Taxes: Customers are responsible for any import duties, taxes, or additional charges for international orders.
5. Returns and Consumer Rights
5.1 Right to Cancel: Orders may be canceled before shipment by notifying VK Miner. Certain items, such as custom orders, may not be eligible for return or cancellation.
5.2 Faulty or Incorrect Products: Contact VK Miner within 3 days if you receive a faulty or incorrect product. VK Miner will provide instructions for return or replacement.
5.3 Return Process: Contact Customer Service to obtain a Return Merchandise Authorization (RMA) number. Returns must be in original, seal packed, unused condition with proof of purchase.
5.4 Non-refundable Items: Custom-built systems, software, and items marked as “final sale” are not eligible for return.
6. Delivery and Liability
6.1 Delivery Times: Delivery times are estimates and may vary depending on product availability, location, and external factors. VK Miner is not liable for delays outside its control.
6.2 Shipping Insurance: Optional insurance for high-value items is available at an additional cost. We recommend purchasing insurance for expensive items.
6.3 Risk of Loss: The risk of loss or damage to products passes to the customer upon delivery. Customers are advised to inspect items immediately upon arrival and report any issues within 3 days.
6.4 Damaged or Lost Goods: If the product arrives damaged or is lost in transit, contact VK Miner immediately within 3 days for assistance.
6.5 Shipping Costs: Shipping costs vary based on location, shipping method, and product size and will be calculated at checkout.
7. Warranty and Liability
7.1 Warranty Coverage: VK Miner provides a warranty for products sold, typically ranging from 30 to 90 days, depending on the product’s manufacturers policy. Warranty includes repair or replacement of defective items.
7.2 Exclusions: The warranty does not cover damages from improper use, modifications, negligence, or natural wear and tear.
7.3 No Warranty on Sale Items: Clearance or sale products may have limited warranty coverage, typically 30 days.
8. Intellectual Property Rights
8.1 Content Ownership: All content on the VK Miner website is owned by or licensed to VK Miner and protected by copyright and trademark laws. Unauthorized use for commercial purposes is prohibited.
8.2 User Content: By submitting content (e.g., text, images), you grant VK Miner a royalty-free, worldwide license to use, modify, and publish the content.
9. Limitation of Liability
9.1 Limitations: VK Miner’s liability is limited to the amount paid by the user for the affected product or service in the six months prior to the claim, excluding indirect or consequential damages.
9.2 Indirect Losses: VK Miner is not responsible for any indirect or consequential losses, including loss of income, business, or profits.
9.3 Exclusions: This limitation does not apply in cases of personal injury, fraud, or where liability cannot be excluded by law.
10. Uncontrollable Events and Delays
VK Miner is not responsible for failure to fulfill obligations due to events beyond its control, such as natural disasters, pandemics, strikes, government actions, or supplier failures.
11. User Responsibilities
11.1 Compatibility: You are responsible for ensuring that the products you purchase are compatible with your existing equipment or infrastructure.
11.2 Data Backup: It is your responsibility to back up any data stored on products (e.g., miners) before sending them for repair or maintenance.
11.3 Accurate Information: You must provide accurate and up-to-date information during the order process and ensure product specifications meet your needs.
12. Privacy Policy
Use of the VK Miner website is governed by VK Miner’s Privacy Policy, which outlines how personal information is collected and used.
13. Dispute Resolution
13.1 Governing Law: These terms are governed by the laws of the jurisdiction where VK Miner is registered. Any disputes will be resolved in the appropriate court in that jurisdiction.
13.2 Arbitration: Disputes will be resolved through binding arbitration, with the waiver of class-action lawsuits, except for cases of alleged breaches of confidentiality or non-disclosure agreements.
14. Miscellaneous
14.1 Entire Agreement: These Terms and Conditions represent the entire agreement between VK Miner and the customer, superseding any prior agreements or understandings.
14.2 Severability: If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect.
14.3 Assignment: You may not transfer your rights or obligations under these terms without prior written consent. VK Miner may transfer its rights without restriction.